Privacy Policy

Last Updated: [Insert Date]

Welcome to Model World Shop (“we”, “us”, or “our”). At promodeltoys.com, we are committed to protecting the privacy of our valued model enthusiasts, collectors, and hobbyists. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our premium model products.

1. Information We Collect

We collect the following types of information to provide and improve our services to model collectors worldwide:

• Personal Identification Information: Name, email address, shipping address, phone number when you create an account or place an order for model railways, diecast collectibles, or plastic model kits.
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal email for transactions of Hornby locomotives, limited-edition items, and hobby essentials.
• Transaction Data: Purchase history of model railways, slot cars, buildings & accessories, and other hobby products.
• Technical Data: IP address, browser type, device information to enhance your shopping experience for diecast models and model kits.
• Usage Data: Pages visited, time spent on our model categories (Accents Figures, Buildings, Cars, etc.), search queries to improve our product offerings.

2. How We Use Your Information

As specialists in model railways and collectibles, we use your data to:

• Process and fulfill orders for plastic model kits, QuickBuild kits, and other hobby products
• Provide secure payment processing for high-value collectibles and railway sets
• Communicate order confirmations, shipping updates, and customer support for your model purchases
• Improve our website functionality and product selection for model enthusiasts
• Send promotional offers (with your consent) about new diecast models, limited editions, and model railway accessories
• Prevent fraud and enhance security for transactions involving rare collectibles

3. Data Sharing and Disclosure

We value the trust of our global community of model collectors and only share information when necessary:

• Payment Processors: To complete transactions for your model purchases (Visa, MasterCard, JCB, PayPal)
• Shipping Providers: To deliver your model railways, slot cars, and other hobby products worldwide
• Legal Requirements: When required by law for high-value collectible transactions or to protect our business
• Service Providers: Trusted partners who assist with website operations, always under confidentiality agreements

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your model collecting journey with us is protected by:

• Industry-standard SSL encryption for all transactions
• Secure servers with limited access to protect your account details
• PCI-DSS compliant payment processing (we never store complete credit card details)
• Regular security audits of our systems

While we implement these measures for our international customer base, please remember no internet transmission is 100% secure.

5. Your Rights as a Model Enthusiast

You have the right to:

• Access and review your personal information related to model purchases
• Update or correct inaccuracies in your account details
• Request deletion of your data (subject to legal retention requirements for transactions)
• Opt-out of marketing communications about new model kits and collectibles
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us at the email below.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience when browsing our model categories:

• Essential Cookies: For shopping cart functionality and secure checkout
• Performance Cookies: To improve our website for model collectors
• Analytics Cookies: To understand preferences for diecast models vs. plastic kits
• Marketing Cookies: To show relevant ads for model railways and accessories (with consent)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve collectors globally (excluding some remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy as our model product offerings evolve. Significant changes will be communicated to our valued customers.

Thank you for trusting Model World Shop with your model collecting passion. We’re committed to protecting your privacy as carefully as we package your prized model purchases.